Introduction

dionexalthor operates as a financial modeling education platform serving users across Canada and internationally. We take your privacy seriously and are committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with our educational content. By using dionexalthor's services, you agree to the practices described in this policy.

Information We Collect

We collect several types of information to provide and improve our financial modeling education services:

• Personal identification information including name, email address, phone number, and mailing address when you register for courses or contact us
• Educational background and professional experience information to customize learning recommendations
• Payment information processed through secure third-party processors for course enrollment
• Technical information such as IP address, browser type, device information, and website usage patterns
• Learning progress data including course completion rates, quiz scores, and assignment submissions
• Communication preferences and feedback provided through surveys or direct contact

How We Use Your Information

dionexalthor uses your personal information for legitimate business purposes related to providing educational services:

• Delivering course content, tracking learning progress, and providing personalized educational experiences
• Processing enrollments, managing your account, and handling billing for educational services
• Communicating about courses, sending educational updates, and responding to your inquiries
• Improving our website functionality, course content quality, and overall user experience
• Ensuring platform security, preventing fraud, and maintaining service integrity
• Complying with legal requirements and protecting our rights and those of our users

Information Sharing and Disclosure

dionexalthor does not sell, trade, or rent your personal information to third parties. We may share limited information in these specific circumstances:

• With trusted service providers who assist in operating our platform, processing payments, or delivering educational content under strict confidentiality agreements
• When required by law, court order, or legal process, or to protect the rights and safety of dionexalthor, our users, or the public
• With your explicit consent for specific purposes such as connecting you with potential employers or educational partners
• In connection with business transfers such as mergers or acquisitions, where your information would be transferred under equivalent privacy protections

All third-party service providers are carefully vetted and contractually obligated to maintain appropriate security measures and use your information only for specified purposes.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Industry-standard encryption for data transmission and storage, including SSL certificates for all website interactions
• Regular security audits, vulnerability assessments, and penetration testing to identify and address potential risks
• Access controls limiting employee access to personal information on a need-to-know basis with regular access reviews
• Secure data centers with physical security measures, environmental controls, and redundant backup systems
• Employee training programs on privacy practices, data handling procedures, and security awareness

While we take extensive precautions to protect your information, no internet transmission or electronic storage method is completely secure. We continuously monitor and update our security practices to address emerging threats.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information:

• Access: Request copies of personal information we hold about you, including details about how it's being used
• Correction: Request corrections to inaccurate or incomplete personal information in our records
• Deletion: Request deletion of your personal information, subject to legal and legitimate business requirements
• Portability: Request your personal information in a structured, commonly used format for transfer to another service
• Withdrawal of consent: Withdraw previously given consent for specific uses of your personal information
• Complaint: File complaints about our privacy practices with our privacy officer or relevant privacy authorities

To exercise these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days and may require identity verification for security purposes.

Data Retention

dionexalthor retains personal information only as long as necessary to fulfill the purposes for which it was collected and to meet legal requirements:

• Account information is retained for the duration of your relationship with dionexalthor and up to seven years after account closure for business and tax purposes
• Learning progress and course completion records are maintained indefinitely to support credential verification and continued learning paths
• Communication records are kept for up to three years to maintain service quality and resolve potential disputes
• Technical logs and website usage data are typically retained for 12-24 months for security monitoring and service improvement

When personal information is no longer needed, we securely delete or anonymize it according to our data destruction procedures.

Cookies and Tracking Technologies

dionexalthor uses cookies and similar tracking technologies to enhance your website experience and gather analytics information:

• Essential cookies required for website functionality, user authentication, and security features
• Performance cookies that collect anonymous usage statistics to help us improve website performance and user experience
• Preference cookies that remember your settings, language choices, and customization options
• Third-party analytics tools that provide insights into website traffic patterns and user behavior trends

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We do not use cookies for advertising or marketing purposes.

International Data Transfers

While dionexalthor primarily operates within Canada, some of our service providers may process personal information in other countries. When this occurs:

• We ensure adequate privacy protections are in place through contractual safeguards and security requirements
• We verify that recipient countries have privacy laws substantially similar to Canadian standards or implement additional protective measures
• We limit international transfers to only what is necessary for service provision and maintain oversight of data processing activities

You have the right to know when your personal information is transferred internationally and to object to such transfers in certain circumstances.

Changes to This Privacy Policy

dionexalthor may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes:

• We will post the updated policy on our website with a new effective date
• We will notify active users via email or through prominent website notices
• We will provide a summary of key changes to help you understand the impact
• We will seek new consent when required by law for material changes to information use

We encourage you to review this privacy policy regularly to stay informed about how we protect your personal information.